Frequently Asked Questions

How far do you travel?

We proudly serve Houston and surrounding areas. Delivery fees are based on distance from our location and are calculated according to our current delivery rate schedule.

Is a deposit required?

Yes. A non-refundable deposit of 25% of your total rental cost is required to reserve your event date. The remaining balance is due prior to or on the day of your event.

What payment methods do you accept?

We currently accept:

Additional payment options may be available upon request.

How much space is needed for rentals?

Space requirements vary depending on the equipment selected. Please contact us with details about your venue, and we'll help determine the space needed for your rental.

Do you provide attendants?

Yes! We provide attendants and on-site support for our photo booth experiences to ensure everything runs smoothly and your guests have a great experience.

What happens if it rains?

For outdoor events, rentals may be rescheduled due to inclement weather. We work closely with our customers to find a suitable alternative date whenever possible.

How early do you arrive for setup?

Our team typically arrives up to 2 hours before your event start time to complete setup, testing, and ensure everything is ready before your guests arrive.

Are your rentals cleaned and sanitized?

Absolutely. All equipment is thoroughly cleaned, sanitized, and inspected before every event to ensure a safe and enjoyable experience.

How do I book an event?

Simply contact us through our website, social media pages, or by phone. We'll confirm availability, discuss your event needs, collect your deposit, and reserve your date.

What types of events do you serve?

We provide rentals for: